Lime want you…
Due to continued growth we are looking for an additional Property Inspector & Property Account Manager. These roles are ideally suited to somebody who has a real passion for the lettings sector, someone who is self-motivated, well organised, with the ability to prioritise workloads, and has experience of working within a customer service environment. A basic knowledge of household maintenance issues and or the property sector will be an advantage, but not essential.
Property Inspector
Duties will include:
- Establish professional relationships with landlords and tenants
- Aid Property Managers where required
- Record and process repairs as required
- Organise and carry out routine visits
- Produce all reports via ISurvey
- Ensure all notes are timely and accurate
- Liaise with and support Deposit Progressor with TDS claim
- Maintain service following company service levels core values, and behaviours
The knowledge base required:
- Strong customer service skills
- Ability to be empathetic, supportive
- Smart and presentable
- Knowledge of the property management and inspection processes
- Excellent communication skills and the ability to maintain a positive relationship with clients and colleagues and other third parties
- Strong organisational skills
- Good observational skills
- Full clean driving licence
Property Account Manager
Duties will include:
- Dealing with maintenance issues as reported by tenants, Using Fixflo
- Identify reported issues and establish if they can be fixed remotely or of it requires a site visit
- Liaising between Landlords, Tenants and approved maintenance Contractors
- Organise internal property inspections and produce landlord reports
- Organise regular inventories and efficient checkouts where appropriate
- Organise safety certificates for all managed properties
- Ensuring all maintenance and repair works are completed within budget and agreed time frames
The knowledge base required:
- Strong customer service skills
- Ability to be empathetic, supportive
- Smart and presentable
- Knowledge of the property management and inspection processes
- Excellent communication skills and the ability to maintain a positive relationship with clients and colleagues and other third parties
- Strong organisational skills
- Good observational skills
- Full clean driving licence
In return, we offer a competitive package and ongoing personal development programmes.
Please email sam@lime-property.co.uk with your CV and covering letter stipulating why you are the right candidate.
